Grasshopper is leaving the UK

We embarked on a journey to provide small businesses with a professional phone system. As of January 2018, we will no longer be accepting any new signups.

We will help our current customers port their numbers over to another carrier before we officially shut down the service on 30 April 2018.

Doing business in the US? Visit our US site.


SwitchboardFREE vs Grasshopper

Virtual Landline Comparisons

What is SwitchboardFREE?

SwitchboardFREE is virtual phone provider with a focus on call management features. SwitchboardFREE provides customers one phone number and calls to this number can be forwarded to a mobile or landline where they will be placed in a queue until the receiver picks up the call or sends it to voicemail.

SwitchboardFREE's offerings are based on the phone number type selected, the number of monthly minutes and where the call is being directed:

What are some key differences and similarities between SwitchboardFREE and Grasshopper?

Technology: Neither SwitchboardFREE and Grasshopper require hardware installation. Both providers also include the free app for iPhone and Android.

Call Plans: Grasshopper plan offerings include more features and minutes for your money. Grasshopper also doesn't charge you differently based on where your calls are being redirected. SwitchboardFREE charges you more if your calls are being forwarded to a mobile line as opposed to a landline.

Features: Both SwitchboardFREE and Grasshopper offer a variety of features, including on-hold music, call answering, custom main greeting, call diversion, and fax to email. SwitchboardFREE, however, also offers robust reporting features, detailing busy periods, campaign reporting, and Google Analytics integration.

Why should I choose Grasshopper over SwitchboardFREE?

Multiple Numbers: SwitchboardFREE offers you one phone number that can be forwarded to five redirects. Grasshopper offers one phone number with 100 extensions. The Grasshopper Grow and Max plans includes more number offerings.

Customer Service: Grasshopper customers are encouraged to call the support line which is available 24/7. SwitchboardFREE customers can only call the support line during the designated work hours.

Business Needs: SwitchboardFREE is a great call management solution for sales professionals who need to keep track of who is calling, when call volume is at the highest, and where calls are coming from. Grasshopper, however, is designed with the everyday entrepreneur and small business owner in mind, offering plans based on business size.

How much does it cost?

SwitchboardFREE's pricing is determined by the phone number selected, the number of monthly minutes and the device the call is being routed to. For this reason, it's difficult to determine how much the service will cost you per month.

Grasshopper's plans are simply dependent on minutes. Regardless of which plan you select, you'll have access to all the great call features, smartphone apps and customer support service.

£10 /month £20/month £30/month £150/month
0 minutes (pay as you go) 1,000 minutes 2,000 minutes 10,000 minutes
Business Professional Gold
Free connection & no monthly fee Free connection, £5/month Free connection, £10/month
400 Mins Pack 800 Mins Pack 1200 Mins Pack
to Landline £5.96/month to Landline £9.96/month to Landline £14.96/month
to Mobile £11.96/month to Mobile £19.96/month to Mobile £29.96/month
200 minutes to each to Landline £9.96/month 400 minutes to each to Landline £14.96/month 600 minutes to each to Landline £23.96/month

Choosing the best option for you

SwitchboardFREE is a great call management solution for professionals who need to track call data. However, if all you need is a virtual phone number with robust call features, Grasshopper is the better option for your budget. You get more features and flexibility – in addition to support – at a lower price.