Voipfone vs Grasshopper

Virtual Phone System Comparison

What is a Virtual Phone System?

A virtual phone system (like Grasshopper’s) uses what you already have: an existing phone line such as your mobile or landline. A virtual phone system re-routes your incoming calls to another line of your choosing.

For example, you can direct calls made to your office to be automatically forwarded to your mobile, so you don’t miss a beat. You also have the option to keep your existing phone number or purchase a new business or vanity number so you can differentiate between incoming work and personal calls.

What is a Virtual PBX Phone System?

Voipfone offers a cloud-based VoIP phone system for businesses. This technology combines PBX functionality with VoIP technology. It works by connecting incoming calls to any (or many) extensions over the internet. At the same time, the extensions can have their own incoming numbers for direct calls.

This phone system solution cuts down on telephone bills because you’re using an internet connection you already pay for.

What are some differences & similarities between Voipfone and Grasshopper?


  • Technology: Grasshopper is a virtual phone system provider and Voipfone is a cloud-based VoIP system. Voipfone works with your internet and LAN to make calls. Grasshopper works with your existing phone service provider to allow you to make or receive calls on multiple devices, including desktop phones and mobile devices.

  • Multiple Extensions: Grasshopper offers 100 extensions with every plan which is great for new businesses hoping to grow. For an additional cost for each extension, Voipfone offers up to 800 extensions.

  • Pricing Plans: Grasshopper offers a simple pricing and minutes plan that includes both landline and mobile call charges. Voipfone, however, separates the minute plans per device, which could make estimating costs difficult.


  • Customer Service: Grasshopper and Voipfone both offer quality customer service options including email options, a support resources center and a customer support telephone line.

  • Features: Grasshopper and Voipfone call features are extensive, including call transfer, music on hold, call screening and voicemail. For additional costs, Grasshopper offers an unlimited voice studio. Voipfone also offers interactive voice response, call queuing and call groups for an additional fee.

Choosing the best option for you

Both Grasshopper and Voipfone offer a great phone solution for your business. When it comes to choosing the best option for your business, think about the type of phone calls you’ll be making and receiving – and on what device you need to place calls.

If you’re a growing business and expect a lot of international phone calls, across all devices, Grasshopper is probably the safest bet for your budget. However, if you don’t anticipate high call volume and are a local business, Voipfone’s minute packages offer more flexibility.

£10 /month £20/month £30/month £150/month
0 minutes (pay as you go) 1,000 minutes 2,000 minutes 10,000 minutes
100 extensions 100 extensions 100 extensions 100 extensions
500 minutes 1000 minutes 5000 minutes 10000 minutes
£5.70/month inc VAT to UK landlines £11.10/month inc VAT to UK landlines £52.80/month inc VAT to UK landlines £102/month inc VAT to UK landlines
£48/month inc VAT to UK mobiles £84/month inc VAT to UK mobiles £360/month inc VAT to UK mobiles £420/month inc VAT to UK mobiles
International calls to landline 1.8p per minute inc VAT
International calls to mobile 10p per minute inc VAT
£1.20 inc VAT per month for each extension. (800 extensions max)

Try Grasshopper

  • Get a local or toll free number, call forwarding, voicemails transcribed, unlimited extensions and more!
  • Plans starting at £10/month
See How It Works » or, Sign Up Now »